The Boring Bits

Name of company

In A Nutshell Antiques & Interiors Ltd

Company no.

Company Registration Number : 09593035

VAT no.

VAT Registration Number : 357 5690 59

Terms & Conditions

Our Terms & Conditions apply to all sales and they do not affect your statutory rights.

AVAILABILITY

The vast majority of our items are bespoke and unique, therefore items appearing on the website might no longer be available and we reserve the right to withdraw any item from sale at any time, even after an order has been placed. We will contact you as soon as possible in the event of your ordering an unavailable item.

PRICING

All prices are in GBP and are inclusive of VAT (where applicable). The total cost of your order is the price of the item plus delivery charge. All item prices are exclusive of P&P and include any applicable taxes. The P&P charge for each item is clearly indicated at checkout and is added on to the price when the items are ordered.

We try to ensure all prices on our website are correct and up to date at all times. However it can be the case that prices are incorrect or have changed without notice. In the event that a price is incorrect we reserve the right to withdraw the product from sale and cancel your order.

PAYMENT

We accept payment by Debit Card or Credit Card which is processed using Stripe. We also accept Paypal. If you are unable to use these methods please contact us to arrange payment by Bank Transfer or over the phone. Goods remain the property of In A Nutshell Antiques & Interiors Ltd until payment has been received in full.

DELIVERY

The charges for delivery will be determined at the time of order. We aim to dispatch all items, except large pieces of furniture, within 2 days of your order being accepted, and payment being received and authorised. We use Royal Mail and other reputable delivery services for our orders. In the unlikely event of an item being delivered damaged, please let us know within 48 hours using the email address or telephone provided.

For furniture and other larger items the goods will be delivered by a furniture delivery specialist at a mutually convenient time. You will be contacted by us to arrange delivery shortly after your order has been accepted, and payment has been received and authorised. We provide a free delivery service within 10 miles of Ashburton, Devon for orders over £100.

CANCELLATION & REFUNDS

If you wish to cancel an order you may do so by calling or emailing us as soon as possible. It is not possible to cancel an order once it has been dispatched.

We do not accept returns or provide refunds on vintage condition items unless damage is proven to have happened during delivery. We do not refund items which have been damaged by yourself during unpacking or re-cleaning. To enable a refund to take place for an item damaged during delivery, the customer is responsible for informing us of the item damaged within 48 hours of delivery. The customer is responsible for sending the item back to us and the customer will pay for that postage.

ITEM DESCRIPTIONS & PHOTOGRAPHS

We take great care to ensure all descriptions on the website are correct, and that any marks or damage that are above and beyond normal wear and tear are included in the item description. Return claims based on deviances between the item description and actual item will not be accepted. If you are unsure of any aspect of an item please contact us prior to purchase for more information. All sizes and measurements are approximate. We make every effort that images match the relevant item as closely as possible but the constraints of digital reproduction on different web browsers can cause colour depiction to deviate from the actual item.

REFUSAL OF TRANSACTION and ELIGIBILITY TO PURCHASE

We reserve the right to withdraw any products from this website at any time and/or remove or edit any materials or content on this website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any item from this website whether or not that item has been sold; removing or editing any materials or content on the website, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

WHAT WE COLLECT
We may collect the following information:
• name and title
• contact information including email address
• demographic information such as postcode, preferences and interests and other information relevant to customer surveys and/or offers

If you make a purchase on the website, the payment process is managed by a secure third-party payment platform - Stripe. Stripe uses and processes your complete payment information in accordance with Stripe’s privacy policy. We don't have access to any payment details through Stripe, only the billing and delivery addresses that you enter at the checkout stage.

WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping
• To improve our products and services
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or phone. We may use the information to customise the website according to your interests.

• We transmit your personal details, precisely your name, your delivery address and your contact phone number to our courier or delivery service as and when required. This is usually done via email. We only use professional, fully insured couriers and recognised delivery services, such as Collect+ and Parcelforce. We also sometimes use a Third Party delivery broker, such as Parcelmonkey. These companies require your personal details to perform their services. We supply your details to them via their official sites.

• If you make a purchase from us we offer for you to opt-in to our mailing list, you can opt-out at any time following the unsubscribe link in marketing emails.

SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

HOW WE USE COOKIES
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at anyf
time by writing to or emailing us at inanutshellonline@gmail.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998.
If you would like a copy of the information held on you please write to:
In A Nutshell Antiques, 7 North Street, Ashburton, TQ13 7QJ
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Contact Us

Call : 07800561203 / 01364 654648

Find us : 7 North Street, Ashburton, Devon, TQ13 7QJ

Opening Hours

Mon - Sat: 10:00 am - 5:00 pm
Sunday: Closed